Introduction to Health Insurance

Last Updated on 2023-06-24


Without health insurance, healthcare costs in the United States can be extremely expensive. Taking the example of an elderly person who contracted COVID-19 in 2020, after approximately two months of treatment, they received a medical bill spanning 181 pages, listing nearly 3,000 itemized charges, totaling over $1.1 million. However, in the United States, with appropriate health insurance coverage and seeking care from the right medical facilities and doctors, healthcare services can be obtained at relatively reasonable prices.

(Image source: The Seattle Times, copyright belongs to the original author)

How Can I Get Health Insurance

Health insurance in the United States can be obtained through the following channels:

  1. Employer Group Insurance: This includes insurance provided by schools for students or faculty, as well as insurance offered by companies. These plans are typically managed by the organization’s Office of Human Resources. Employer group insurance is often more cost-effective than purchasing individual insurance outside and often allows for the inclusion of spouses and children.
  2. Individual Market Insurance:
    • Marketplace Insurance: Commonly known as Obamacare, this refers to health insurance plans sold on the HealthCare.gov platform operated by the federal government in accordance with the Affordable Care Act (ACA). These plans must adhere to the basic medical coverage requirements set by the law. Insurance companies can only adjust premiums based on age, location, and tobacco use. Additionally, individuals may be eligible for premium subsidies through the Premium Tax Credit based on their income.
    • Non-Marketplace Insurance: This refers to insurance plans that do not need to comply with ACA regulations. It includes plans offered by private insurance companies, insurance brokers’ websites, or health insurance plans specifically designed for international students. Insurance companies can adjust premiums or deny coverage based on factors such as pre-existing conditions. Coverage details vary based on the specific policy terms.
  3. Public Insurance:
    • Medicaid: Also known as “Medi-Cal” or the “White Card,” Medicaid is primarily provided to low-income individuals and families.
    • Medicare: Often referred to as the “Red-Blue Card,” Medicare primarily serves individuals aged 65 and older, as well as those with disabilities or end-stage renal disease.
    • Children’s Health Insurance Program (CHIP): CHIP offers health insurance to children in low-income families.

Cost

Major Terminologies

Before reading about insurance in the United States, it is important to understand four key cost-sharing terms:

  • Deductible: The amount that policyholders are responsible for paying out of pocket before the insurance company begins to provide coverage. It is typically accumulated within a specified period, usually within one year. Deductibles do not usually apply to copayments.
  • Copayment (Copay): A fixed amount that policyholders are required to pay for each visit or treatment. Copayments may not always require meeting the deductible, depending on the terms of the insurance contract. They are similar to registration fees in Taiwan.
  • Coinsurance: The percentage of costs that policyholders are responsible for paying after meeting the deductible. It is similar to the co-payment system of National Health Insurance in Taiwan.
  • Out-of-pocket Maximum: The maximum amount policyholders have to pay for covered medical expenses during the policy period. It does not include expenses that are not covered by insurance or are denied. Once this maximum amount is reached, the insurance company will reimburse 100% of all covered medical expenses.

Examples

Assuming that Bob has the following health insurance plan:

  1. Deductible: $1,000
  2. Coinsurance: 20%
  3. Out-of-pocket Maximum: $4,000

If Bob, who has never been sick before, suddenly experiences abdominal pain and goes to an Urgent Care facility, where the copayment (with no deductible) is $50, the costs Bob would be responsible for are as follows:

  1. Bob would need to pay the copayment of $50.
  2. After paying the copayment, Bob’s out-of-pocket maximum would be adjusted to $4,000 – $50 = $3,950.

Assuming that Bob has the following health insurance plan:

Deductible: $1,000 Coinsurance: 20% Out-of-pocket Maximum: $4,000

If Bob, who has never been sick before, suddenly experiences chest pain and goes to the emergency room for an X-ray. The copayment for emergency services (with no deductible) is $250, and the allowed amount for the X-ray agreed upon by the insurance company and the hospital is $1,500. The costs Bob would be responsible for are as follows:

  1. Bob would need to pay the copayment of $250 (without deductible).
  2. Bob would need to pay the deductible of $1,000.
  3. Based on the coinsurance, Bob would need to pay 20% of the remaining amount, which is $1,500 – $1,000 = $500. This amounts to $100.
  4. In total, Bob would need to pay $250 + $1,000 + $100 = $1,350.
  5. After these payments, Bob’s out-of-pocket maximum would be adjusted to $4,000 – $1,350 = $2,650.

Assuming that Bob has the following health insurance plan:

  1. Deductible: $1,000
  2. Coinsurance: 20%
  3. Out-of-pocket Maximum: $4,000

If Bob, who has never been sick before, suddenly experiences a severe accident and requires surgical treatment with a total medical cost of $21,000. The costs Xiao Ming would be responsible for are as follows:

  1. Bob would need to pay the deductible of $1,000.
  2. Based on the coinsurance, Bob would need to pay 20% of the remaining amount, which is $20,000. This amounts to $4,000.
  3. Since $1,000 + $4,000 exceeds Bob’s out-of-pocket maximum of $4,000, Bob would only need to pay $4,000 in total.
  4. As Bob has already reached the out-of-pocket maximum, for the remainder of the insurance period, Bob would not need to pay any additional costs for any covered services.

Claim Process

Most health insurance plans have separate claim processes for in-network and out-of-network services. In-network refers to healthcare providers who have a contractual agreement with the insurance company, resulting in higher reimbursement rates. Out-of-network providers may have lower or no reimbursement rates.

In-network

The claim process for in-network services in the United States is similar to the reimbursement process under Taiwan’s National Health Insurance.

  1. After receiving medical treatment, the healthcare provider submits a claim form to the insurance company.
  2. Once the insurance company processes the claim, they issue an Explanation of Benefits (EOB) to the insured individual.
  3. After receiving the allocated payment from the insurance company, the healthcare provider sends a medical bill to the patient. In the case of in-network services, the healthcare provider cannot bill the patient for any amounts that the insurance company has denied based on medical necessity or appropriateness, unless it is explicitly stated as a non-covered item in the insurance policy or the insurance company has provided prior notice.
  4. Upon receiving the medical bill, if there are no discrepancies with the information provided in the EOB, the patient should pay the remaining balance (including deductible, copayment, coinsurance, and any non-covered medical expenses). If there are any concerns or questionable charges, it is advised not to make payment right away, but rather proactively communicate with the insurance company or healthcare provider. Sometimes, medical bills are sent before the insurance and provider have reconciled or processed the reimbursement.

Out-of-network

The reimbursement process for out-of-network services in the United States primarily follows a pay-and-claim model.

  1. After receiving medical treatment, the healthcare provider will issue a medical bill to the patient.
  2. The patient is responsible for paying the bill and then submitting a claim form to the insurance company. The insurance company reimburses the eligible expenses and sends an Explanation of Benefits (EOB) to the insured individual.
  3. The insurance company may deny reimbursement based on factors such as non-covered items, lack of medical necessity, or exceeding the Allowed Amount.
Illustration of Out-of-network Insurance Reimbursement Process in the United States

Other Terminologies 

Allowed Amount
Cost Sharing
Maximum Benefit
Premium
Coverage
Waiting Period
Pre-existing Conditions

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